First, protect everyone at the scene and follow the applicable reporting and insurance steps. Record relevant details, take photographs when safe, and keep claim documents together.
Before repairs begin, choose a collision repair centre and request a clear assessment. Describe how the collision occurred, note any warning lights or changes in vehicle operation and share any relevant claim information with the repair team.
When you are ready to plan repairs, ask about the repair scope, genuine OEM parts and the expected communication process. ACG can help you understand the repair path.